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NEW DELHI: The Nationwide Highways Authority of India (NHAI) has gone digital for all its official communication with contractors, consultants and officers. Now all such communication must be uploaded by all of the stakeholders on the web-link created by the Authority.
NHAI chairman S S Sandhu advised TOI that now all official paperwork and communications can be found on-line to the contractors or concessionaires, consultants and likewise for NHAI officers. “There is no such thing as a query of something going lacking. This can assist enhance our functioning and make us extra environment friendly in coping with points. Sitting right here I can entry any file and monitor the progress and actions taken,” he stated.
Up to now, there had been a number of cases when the contractors or concessionaires produced paperwork issued by area officers, which couldn’t be traced within the NHAI’s information. Officers admitted that this usually led to concessionaires and contractors to boost claims or provoke disputes.
“This was one of many the reason why this mission (Information Lake) was conceived. This can put an finish to a number of malpractices as none could make any modifications within the uploaded communications. The small print could be accessed solely by the officers liable for explicit initiatives and the highest degree officers. This can make officers accountable and contractors or concessionaires can not dispute what’s there on the net system,” stated an official. He added that seniors within the hierarchy can rapidly determine which official is holding again choices.
On this system, all mission paperwork and correspondences are saved in digital format within the cloud-based ‘Information Lake’ linked with GIS tagging and distinctive mission ID. All contractors, concessionaires, consultants, authority engineers, impartial engineers and NHAI’s mission administrators and regional officers have began utilizing it.

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