Microsoft mentioned it had principally resolved the technical situation that delayed message supply on its broadly used Groups office messaging app earlier on Wednesday.
The glitch, which was attributable to a possible networking situation, affected customers within the Americas, the corporate had mentioned in a series of tweets.
“We’re monitoring the service to make sure full restoration and can take any vital motion if affect persists,” the software program large added.
A majority of the affect has been mitigated. We’re monitoring the service to make sure full restoration and can take any vital motion if affect persists. Extra particulars could be discovered within the admin middle beneath TM240228.
— Microsoft 365 Standing (@MSFT365Status) February 17, 2021
Downdetector, an outage monitoring web site, confirmed there have been greater than 800 incidents of individuals reporting points with Teams.
Downdetector solely tracks outages by collating standing reviews from a sequence of sources, together with user-submitted errors on its platform. The outage might need affected a bigger variety of customers.
Collaboration apps similar to Groups, Slack, and Zoom have performed a vital position in driving distant work and on-line lessons through the COVID-19 pandemic. Groups had about 115 million customers as of October final 12 months.
Earlier in January, a report recommended that Groups could quickly obtain efficiency enhancements for its desktop app that can reduce down on RAM and CPU utilization.
A consumer had introduced up the problem of the Microsoft Groups desktop app consuming lots of RAM on the Microsoft Groups group discussion board. Microsoft has confirmed in a standing replace that it was “working” on the problem. Groups additionally obtained different updates just lately, together with an offline autosend choice and the power to incorporate as much as 10,000 customers in an organisation-wide group.
Apart from updating its status update to replicate that it will work on the problem of the desktop app of Groups consuming lots of RAM, Microsoft didn’t reveal any extra particulars about how it will enhance performances. It’s attainable that it might take some time earlier than Microsoft takes care of this situation.
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